Omnichannel Fulfilment · Sydney 3PL

Omnichannel fulfilment from one stock pool

Sell on Shopify, Amazon, eBay, WooCommerce and in store, and fulfil it all from a single inventory pool in our Western Sydney warehouse. Orders and stock sync across every channel in real time, so you never oversell and every order ships the same way.

One operation, every channel

Unify the stock, sync the orders

Stop splitting inventory across platforms. One pool feeds them all, with orders flowing into a single dispatch queue.

Single inventory pool

One stock holding fulfils every channel, so you no longer ring-fence units per platform or run out on one while another sits idle.

Storage solutions →

Multi-platform order sync

Paid orders from Shopify, Amazon, eBay and WooCommerce drop into one dispatch queue automatically — no per-channel exports.

See integrations →

Online & offline together

DTC parcels, marketplace orders and wholesale or retail dispatch all run from the same shelves and the same team.

B2B fulfilment →

Returns across all channels

Returns from any platform are received, inspected and re-shelved into the shared pool, then stock updates everywhere at once.

Returns processing →
Why go omnichannel with OutBox3PL

One source of truth for every order

A single inventory pool in Western Sydney, real-time sync across channels and same-day dispatch before 12pm AEST mean your customers get the same fast, tracked experience however they buy.

  • One inventory pool fulfils online, marketplace and offline orders
  • Real-time stock sync stops overselling across channels
  • Orders in by 12pm AEST ship the same day on the best-value carrier
  • Real-time tracking on every parcel, whichever channel it came from
  • Own Sydney metro fleet plus 6+ carriers for the right delivery each time
  • Scale channels up or down without re-splitting your stock
How the pool works

Why a single stock pool changes everything

Most growing brands end up holding separate stock for each sales channel — a buffer for Amazon, another for the Shopify store, more set aside for marketplace listings. That fragmentation ties up cash, hides true availability and leads to overselling the moment one channel spikes.

OutBox3PL holds your inventory once, in our Western Sydney warehouse, and exposes the same live quantity to every connected platform. When a unit sells anywhere, availability updates everywhere within minutes, so each channel always reflects what is genuinely on the shelf.

Because every order — online, marketplace or wholesale — lands in one dispatch queue, picking and packing stay consistent and fast. You get a single, accurate view of stock and orders, and your customers get the same same-day, fully tracked experience no matter where they bought.

  • Hold stock once, sell it on every channel
  • Live availability shared across all connected platforms
  • Every order in one dispatch queue for consistent, fast fulfilment
  • A single, accurate view of inventory and orders across your business
FAQ

Omnichannel fulfilment FAQs

How does a single inventory pool work across all my sales channels?
We hold your stock once in our Western Sydney warehouse and expose the same live quantity to every connected platform. When a unit sells on any channel, availability updates everywhere within minutes, so you no longer ring-fence units per platform or run out on one while another sits idle.
Can you sync orders and stock between Shopify, Amazon and eBay at once?
Yes. Paid orders from Shopify, Amazon, eBay and WooCommerce drop into one dispatch queue automatically, and stock levels sync back across every channel in real time. There are no per-channel CSV exports. See our integrations for the connected platforms.
How does omnichannel fulfilment stop me overselling?
Because every channel reads from one shared stock pool rather than separate buffers, live availability reflects what is genuinely on the shelf. When stock sells anywhere it decrements everywhere within minutes, which removes the lag that causes overselling during a spike.
Can you fulfil online, marketplace and offline retail orders together?
Yes. DTC parcels, marketplace orders and wholesale or retail dispatch all run from the same shelves and the same team. Orders in by 12pm AEST ship the same day with real-time tracking, whichever channel they came from.
How are returns handled when I sell across several platforms?
Returns from any platform are received, inspected and re-shelved into the shared pool, then stock updates across every connected channel at once. Saleable items go straight back into the pool so they are available to sell again wherever they list.