Pick & Pack Fulfilment · Sydney 3PL

Pick & pack that keeps orders moving

We pick and pack your products with care — no matter the size or shape — and get them out the door fast. Every order is picked, packed and checked at our Western Sydney warehouse, then shipped at the best available rate from 6+ carriers, so it arrives right the first time.

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What you get

Fast, accurate, branded — every order

Order accuracy you can stand behind, packed for the door it is going to.

Fast, accurate picking

Every order is picked and double-checked against the dispatch system for 99.9% accuracy, so customers get exactly what they ordered. Electric bikes, flat-pack furniture or cosmetics — each item is handled with the same care.

How it works →

Branded packaging

Pack in your branded boxes and inserts or plain cartons — your choice. Our carton-selection software picks the right pack for each order to reduce dimensional weight, protect fragile goods and keep your shipping spend down.

Kitting & assembly →

Same-day dispatch

Orders ready by 12pm AEST ship the same business day with full real-time visibility into every step. Scalable capacity means no fulfilment bottlenecks through peak seasons or sudden surges in volume.

eCommerce fulfilment →

Multi-carrier shipping

We compare 6+ carriers on every parcel and ship at the best available rate, with tracking written back so your customer gets a live link. One stock pool fulfils your store and marketplace orders side by side.

See integrations →

Why pick & pack with OutBox3PL

Right the first time, at the best rate

Accuracy and cost both compound. Our 10,000 m² Western Sydney warehouse, 50,000+ pick locations and carton-selection software mean each order is picked correctly and packed to the lowest dimensional weight, then rate-shopped across 6+ carriers — so you cut returns and shipping spend at the same time.

99.9% order accuracy with every pick checked before dispatch
Carton-selection software cuts dimensional-weight shipping costs
Expert handling for fragile, bulky and oversize items
Orders in by 12pm AEST ship the same business day
Scales through peak surges without losing speed or accuracy

How it works

From order to out the door

Order drops in

Paid orders pull into our dispatch system automatically from your store and marketplaces — no CSV exports.

Picked & checked

Each item is picked from its location and checked against the order for 99.9% accuracy before packing.

Packed to spec

Carton-selection software chooses the right pack — your branded boxes or plain cartons — to protect goods and cut DIM weight.

Shipped & tracked

The best-value carrier is selected from 6+ options, tracking writes back, and the customer follows it to the door.

FAQ

Pick & Pack Fulfilment FAQs

How do you keep pick accuracy high on every order?

Every order is picked from its location and double-checked against our dispatch system before it is packed, so customers get exactly what they ordered. Orders pull in automatically from your store and marketplaces — no CSV exports — which removes the manual re-keying that causes most mistakes. Whether it is electric bikes, flat-pack furniture or cosmetics, each item is handled with the same checked process so what ships matches the order.

Can you pack orders in my own branded boxes and inserts?

Yes. You can pack in your branded boxes and inserts or in plain cartons — your choice. We hold your packaging at our Western Sydney warehouse and use it on the right orders, so the unboxing matches your brand without you handling any cartons yourself. If you need bundles, gift sets or multi-component builds prepared first, that is handled through our kitting & assembly service.

What is the cut-off for same-day dispatch?

Orders ready by 12pm AEST ship the same business day, with full real-time visibility into every step. Capacity scales through peak seasons and sudden volume surges, so there is no fulfilment bottleneck when demand jumps. Anything that arrives after the cut-off is picked, packed and dispatched the next business day, still with the same accuracy checks and carrier rate-shopping applied.

Which carriers do you use, and how is the rate chosen?

We compare 6+ carriers on every parcel and ship at the best available rate rather than locking you to one provider. Tracking is written back automatically so your customer gets a live link to follow their parcel to the door. Because we are not tied to a single carrier, each order travels the most cost-effective compliant route for its size, weight and destination.

How does carton selection reduce my shipping costs?

Carriers often charge on dimensional (volumetric) weight — the size of the box — not just the physical weight inside it, so an oversized carton inflates the price. Our carton-selection software picks the right-sized pack for each order to minimise dimensional weight, protect fragile goods and cut your shipping spend. Combined with rate-shopping across 6+ carriers, you reduce returns and freight cost at the same time. Estimate it with the quote calculator.